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Turn Times

Department Purchase Refinance
Intake / Pre-UW 
 1 Day 1 Day
New Files for UW-Agency* 3-4 Days 3-4 Days
New Files for UW-FHA (Full Doc)* 3-4 Days 3-4 Days
New Files for UW-VA (Full Doc)* 3-4 Days 3-4 Days
New Files for UW-VA IRRRL’s/FHA Streamlines* 3-4 Days 3-4 Days
New Files for Non-QM*
(Alt Doc, DSCR/Investor)		 3-4 Days 3-4 Days
New Files for Home Equity* 3-4 Days 3-4 Days
Conditions Review
(Once file is reviewed by AM and submitted to UW)		 1-2 Days 1-2 Days
Non-QM Conditions Review
(Once file is reviewed by AM and submitted to UW)		 1-2 Days 2-3 Days
Home Equity Conditions Review
(Once file is reviewed by AM and submitted to UW)		 1-2 Days 1-2 Days
Initial CD Request 3 Days 3 Days
Docs Out 2-3 Days 2-3 Days

*Setup/Disclosure (when manual disclosure is selected) = 1 day or less

Turn times are subject to change and are not guaranteed

Broker Approvals

  • Application Reviews (New): 24 hours
  • Application Reviews (Renewal): 24 hours
  • Resubmission Reviews: 24 hours

Set Up

Loans submitted before 3 PM PST (6 PM EST) are considered same day.

Loans submitted after 3 PM PST (6 PM EST) will be set up the following business day.

New Submissions

The Turn time starts once the file is placed in submitted status.

Example: The file has been submitted at 2:59 PM PST on Monday

  • Tuesday represents day one of the stated turn time, Wednesday represents day two.
  • The loan will be out of underwriting by end of business Wednesday.

Example: The file has been submitted at 3:01 PM PST on Monday

  • This is treated as a Tuesday upload, so Wednesday represents day one of the stated turn time, Thursday represents day two.
  • The loan will be out of underwriting by end of business Thursday.

UW & Funding Conditions Review

Conditions have been uploaded before 3 PM PST, the following business day represents the first day of the stated turn time; loan will be underwritten by end of business on the day indicated by the stated turn time.

Condition packages uploaded after 3 PM PST will be treated as though they were uploaded the following business day.

Example: Condition package uploaded at 2:59 PM on Monday

  • Tuesday represents day one of the stated turn time.
  • The loan will be out of underwriting by end of business Tuesday.

Example: Condition package uploaded at 3:01 PM on Monday

  • This is treated as a Tuesday upload, so Wednesday represents day one of the stated turn time.
  • The loan will be out of underwriting by end of business Wednesday.

Docs-In Review

The Docs-In Review Turn time is based on the day not the hour of receipt of loan docs.

Example: The Signed Docs are received at 2:59 PM on Monday

  • Tuesday represents day one of the stated turn time.
  • The docs will be reviewed by end of business Tuesday.

Example: The Signed Docs are received at 3:01 PM on Monday

  • This is treated as a Tuesday receive, so Wednesday represents day one of the stated turn time.
  • The docs will be reviewed by end of business Wednesday.

Change Wholesale Lock Cutoff time is 5 PM PST & Funding Cutoff time is 12 PM PST

Turn times are estimated on the day’s loan volume.

For additional questions about turn times, please contact your Account Executive.